The Social Housing (Regulation) Act 2023 encompasses many new aspects which registered providers will need to adhere.

In this digest we place the spotlight on the Consumer Standards and the Code of Practice, with a focus on vulnerable tenants:

Safety & Quality Standard

  • Repairs and tenants views

Transparency, Influence and Accountability Standard

  • Diverse needs of tenants

Neighbourhood and Community Standards

  • Domestic abuse
  • Multi-agency working

Tenancy Sustainment and Eviction Standard

  • Support and signposting
  • Needs of vulnerable households



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