Medical Emergencies in Challenging Times

Emergency Departments in England provide a high-quality service to patients under challenging circumstances.

Jonathan Jones, Consultant in Emergency Medicine, and Mark Newton, Consultant Paramedic, gave an overview of the challenges and potential solutions to the safe provision of emergency healthcare supporting patients and providers in the NHS in England.

Alex Crowe, Deputy Director of Safety & Learning at NHS Resolution, discussed NHS Resolution’s recent thematic review of Emergency Department claims and how a recommendation register can be used to provide a unique learning resource to enhance safety and patient experience, making it easier for clinicians to do the right thing.