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Our national Medical Malpractice team led by Julie Charlton are recognised experts in resolving disputes concerning the provision of health and social care for Independent healthcare and social care providers.
We know that every adverse outcome involves an injured patient and their family and significant personal and financial cost for health and care insureds as well as those insuring them. We work with leading insurers and brokers specialising in care and health to support insureds in litigation, inquests, regulatory investigation including NMC and GMC, a complete CQC service, a safeguarding and abuse team and are on hand 24 hours a day to provide specialist advice and coverage on all practice areas.
After 40 years in the sector, we have unrivalled expertise in the independent health and care sector. As a firm we work with over 235 health and care organisations. Over 50% of our work is Litigation, Dispute Resolution and regulatory. We have managed over 30,000 claims and currently manage over 3,000 live medical malpractice claims for Healthcare providers (primary, acute, diagnostics, and mental health hospitals and clinics, hospice care), Adult social care providers (elderly and specialist residential and supported living and community services) and Children’s social care and specialist education providers. We also case manage litigation outside the UK globally.
Our recent nomination for Firm of the Year: National at the Chambers UK Awards 2025 – Winter, Edition is reflective of our dedication to client service.
We are ranked in the top tier for healthcare by both Chambers & Partners and Legal 500 and has won the HealthInvestor “Transactional” Legal Award in 2020, 2021, 2022, and 2024 as well as the HealthInvestor “Private Legal Advisor” in 2022.
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We work with private health care providers – individuals, clinics and hospitals - across the UK and internationally.
Our work includes:
- The investigation and advice on complaint
- Drafting Letters of Response under the Pre-Action Protocol for Clinical Negligence
- Undertaking preliminary expert and witness investigations
- Managing litigated cases under delegated authority
- Directly managing cases from letter of claim to trial in all courts
- Preparing and conducting mediation
- Negotiating the resolution of cases directly
- Risk management advice including advising on opportunities to learn from claims and improve patient safety
- Training on legal issues and their practical implications
- Advising on and representation at inquests
- Advising on and representation at professional disciplinary matters Providing a first class service is not only about experience of claims, inquests and regulatory matters but also expertise. Many of our lawyers are individually recognized as leaders in the field. In working to resolve disputes, we aim to be tenacious, thorough and commercial to provide the best results whilst recognizing the impact of a dispute on all those involved. We believe in a personal service that is designed to achieve the best outcome.We draw on an extensive database of experienced medico-legal experts and counsel when advising on complex matters
Our work is sensitive. We advise in a number of different areas – litigation, inquest and regulation. We operate at the forefront of developments in medical mal practice and have taken cases to trial and to the appeal courts.
Examples of significant reported cases for private insurers include:
- Williams v Bermuda Hospitals Board [2016] UKPC 4 where the Privy Council were invited to provide guidance on material contribution.
- KW v T (1) & M (2) v a Private Hospital Cosmetic surgery where the court provided guidance on the issue of informed consent and what constituted an appropriate "cooling off" period prior to breast augmentation and liposuction.
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