• The social housing sector is a highly regulated market. We have an expert team advising clients on all things housing regulation. Some examples of our experience are set out below. 

    Regulator of Social Housing

    We advise registered providers of social housing on all aspects of the Regulator of Social Housing’s regulatory regime, including:

    • Economic regulation
      • Governance and Financial Viability Standard requirements and associated breaches / re-grades – see our Housing Governance page
      • Rent Standard both in terms of initial application and dealing with issues
      • Value for Money Standard requirements and how these interact with procurement and structures
    • Consumer regulation
      • Obligations in respect of the Safety and Quality Standard and interaction with other health and safety obligations
      • Tenancy requirements
      • Information and engagement methods including consultation obligations and best practice
      • Dealing with vulnerable residents (including hoarding, domestic violence and requests for reasonable adjustments)
      • Policy requirements, including implementation and training
    • Disclosure obligations
    • Inspections regime and enforcement powers, including the use of Performance Improvement Plans and voluntary undertakings
    • ‘Distress’ management including interim financial and other support, transfer of assets, merger ‘rescues’ (see our Mergers page) and interaction with loan covenants and engagement with lenders to obtain waivers
    • Housing Ombudsman powers and interaction

    Health and Safety / Building Safety / Fire Safety / Statutory Compliance

    We advise registered providers on all aspects of health and safety law, including the health and safety of employees and contractors as well as the health and safety of tenants. We also represent registered providers when incidents happen, in criminal investigations, prosecutions and inquests. Examples of our expertise include the following:

    • Advising on the legal requirements and responsibilities for statutory compliance, including asbestos, legionella, gas, electric, lifts and fire.
    • Advising on the impacts of the upcoming Awaab’s Law and what registered providers need to do to comply
    • Advising on compliance with Decent Homes Standard requirements
    • Representation at inquests including those following the death of an employee who was carrying out work in a residents home, the death of a tenant in a house fire, and the death of a number of tenants where damp and mould was considered as a potential causative factor in the death.
    • We advise registered providers on compliance with the building regulations and the new building safety regime, including the specific requirements for higher-risk buildings. Our support covers both the design and construction of new and existing buildings and the management of occupied buildings.
    • Representing registered providers in prosecutions by the police and health and safety executive.
    • We provide engaging training around all of these issues to boards and management teams.

    For more information, visit our Building & Fire Safety page. 

    Information Law

    • STAIRs
      • Complying with the requirements of STAIRS in terms of both proactive publication and responding to requests for information, including both legal, and strategic advice.
    • Data Protection
      • Advice on compliance with the requirements of data protection law, including accountability, policies and procedures, requests from individuals, data sharing agreements, security requirements and marketing advice
    • Sharing of data with regulators
    • Cybersecurity and data breaches

    Full details of the services offered by our dedicated information law team can be found here.

    HR

    • Whistleblowing investigations
    • Competence and Conduct requirements
    • HR issues arising from regulatory engagement
    • Equality, diversity and inclusion
    • Pensions
    • Immigration

     

     

  • Mid-sized housing association

    We supported this client with its initial ‘grading under review’ linked to risks associated with its group structure. Our advice included advising on ring-fencing of risk within the structure linked to the requirements of the Governance and Financial Viability Standard, and tightening governance in a number of key areas to ensure that control could be demonstrated.

    Following the outcome of the grading under review (which resulted in a governance downgrade), our support included advising on the improvement plan and drafting the voluntary undertaking, and supporting on the implementation of associated actions (such as strengthening the terms of reference of committees and simplifying the corporate structure). Our work also involved a significant re-negotiation of terms of funders to support the ring-fencing of social housing.

     

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